Jifeline websocket service 1.0.0

This service is used for status updates on connectors, connections and tickets

Servers

  • ws://customer-api-ws-001.prd.jifeline.cloud/ws001

    Jifeline Customer websocket server for cluster ID 001

Operations

  • RECEIVE /

    Subscribe to updates from tickets, connections, connectors and customer UI channels

    Operation IDsubscribe

    Available only on servers:

    Accepts one of the following messages:

    • #0
      Message IDsubscribeToConnector

      Subscribes to updates from a specified connector, updates are received in a default interval of 5 seconds

      object

      Examples

    • #1
      Message IDsubscribeToTicket

      Subscribes to updates from a specified ticket, updates are received in a default interval of 5 seconds

      object

      Examples

    • #2
      Message IDsubscribeToConnection

      Subscribes to updates from a specified connection, updates are received in a default interval of 5 seconds

      object

      Examples

    • #3
      Message IDsubscribeToCustomerUIChannel

      Subscribes to customer UI channel updates for a specified ticket

      object

      Examples

    • #4
      Message IDunsubscribeFromConnector

      Unsubscribes from connector, updates are no longer received after sending this message

      object

      Examples

    • #5
      Message IDunsubscribeFromTicket

      Unsubscribes from ticket, updates are no longer received after sending this message

      object

      Examples

    • #6
      Message IDunsubscribeFromConnection

      Unsubscribes from connection, updates are no longer received after sending this message

      object

      Examples

    • #7
      Message IDunsubscribeFromCustomerUIChannel

      Unsubscribes from customer UI channel updates, updates are no longer received after sending this message

      object

      Examples

  • SEND /

    Operation IDprocessSubscriptionUpdate

    Available only on servers:

    Accepts one of the following messages:

    • #0
      Message IDconnectionStatusResponse
      object

      Examples

    • #1
      Message IDticketStatusResponse
      object

      Examples

    • #2
      Message IDconnectorStatusResponse
      object

      Examples

    • #3
      Message IDcustomerUIChannelResponse
      object

      Examples

Messages

  • #1
    Message IDSubscribeToConnector

    Subscribes to updates from a specified connector, updates are received in a default interval of 5 seconds

    object
  • #2
    Message IDSubscribeToTicket

    Subscribes to updates from a specified ticket, updates are received in a default interval of 5 seconds

    object
  • #3
    Message IDSubscribeToConnection

    Subscribes to updates from a specified connection, updates are received in a default interval of 5 seconds

    object
  • #4
    Message IDSubscribeToCustomerUIChannel

    Subscribes to customer UI channel updates for a specified ticket

    object
  • #5
    Message IDUnsubscribeFromConnector

    Unsubscribes from connector, updates are no longer received after sending this message

    object
  • #6
    Message IDUnsubscribeFromTicket

    Unsubscribes from ticket, updates are no longer received after sending this message

    object
  • #7
    Message IDUnsubscribeFromConnection

    Unsubscribes from connection, updates are no longer received after sending this message

    object
  • #8
    Message IDUnsubscribeFromCustomerUIChannel

    Unsubscribes from customer UI channel updates, updates are no longer received after sending this message

    object
  • #9
    Message IDConnectorStatusResponse
    object
  • #10
    Message IDTicketStatusResponse
    object
  • #11
    Message IDConnectionStatusResponse
    object
  • #12
    Message IDCustomerUIChannelResponse
    object

Schemas

  • object
  • object
  • object
  • object
  • object
  • object
  • object
  • object
  • object
  • object
  • object
  • object